HomeCoursesPharmacyCertificate II in Community Pharmacy
Certificate II in Community Pharmacy
Pharmacy assistants serve customers at the front of a community pharmacy, and this qualification is the usual way into the role.
- Duration: 6 months
- Study mode: On campus
- Course code: SIR20116
Where you can study this course
- Campuses
- Coffs Harbour Education Campus
- Duration
- 6 months
- Study mode
- On campus
- Full fee
- $4,560
- Eligible students: subsidised from $880, concession $160
What students say
Many students speak well of the facilities and campus, and some rate the trainers and teaching highly, though opinions are mixed on the trainers and teaching and student support, and some found the organisation and admin frustrating.
- Visit provider website → (opens in a new tab)
Just Training
- Campuses
- 2 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Most students rate the trainers and teaching highly, and many praise the course content. Some found the organisation, admin and communication frustrating.
Last reviewed 20 September 2026.
Is this course right for you?
Entry requirements
There are no entry requirements for this qualification.
- Providers can set their own conditions, such as a minimum age or a current job in the industry, and practical training may need a workplace placement. Check each provider above.
Entry recommendations
To be prepared for this course, it helps to have:
- an interest in helping people with their health needs
- a friendly and approachable manner with customers
- good communication skills
- a willingness to follow rules and work under supervision
What will you learn?
What the Certificate II in Community Pharmacy covers, topic by topic.
- 1Serving pharmacy customers
You learn to greet customers, find out what they need and respond in a polite, helpful way at the front of the pharmacy.
- 2Everyday product advice
You build basic product knowledge so you can recommend and sell everyday health and pharmacy items within the limits of your role.
- 3Point-of-sale and payments
You handle sales at the register, process payments and complete the front of pharmacy tasks that come with serving customers.
- 4Stock control and displays
You take part in keeping stock ordered, maintaining it and putting together displays in the pharmacy.
- 5Infection control practices
You follow pharmacy practices for infection control, which apply to how you work in the front of the pharmacy.
- 6Referring customers to the pharmacist
You identify enquiries that fall outside your scope and pass them to the pharmacist or another team member.
Units of competency (4 core, 8 elective)
The qualification is made up of 12 units. Everyone completes the 4 core units below, and the remaining 8 are electives chosen from the list on training.gov.au, so they vary by provider. Select a unit to see what it covers.
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Career pathways
Roles this qualification is a recognised route into, and what else you need.
A recognised route into Pharmacy Assistant
Pharmacy Assistant
Pharmacy assistants serve customers and prepare prescriptions in a pharmacy, working the counter, the dispensary and the stockroom while the pharmacist makes the clinical calls.
Explore this career →- Weekly pay
- $1,112
- Full-time share
- 26%
- Employment size
- 39,900 workers
- Average age
- 24 years
- Average full-time hours
- 39 hours
- Gender share
- 84% female
- Future growth
- +6.5%
- Job market
- Not in shortage
Front-of-pharmacy assistance under close supervision and ultimately the supervising pharmacist; comply with medicine-supply rules. This is not pharmacist registration.
Where this fits
Certificate II in Community Pharmacy in pharmacy: the study that leads into it, the study that follows, and other routes at the same level.
Before
No earlier step listed.
You are looking at
Certificate II in Community Pharmacy
After
Certificate IIICertificate III in Community PharmacyMove up to the Certificate III and you learn how prescriptions are received and prepared for the pharmacist to check, and how medicines are supplied and recorded under pharmacy law.Bachelor degreeBachelor of PharmacyIf you want to become a pharmacist rather than a pharmacy assistant, the degree is the only route to registration and also covers vaccination, medication reviews and chronic disease advice.Data from training.gov.au and the Australian Bureau of Statistics (CC BY 4.0).