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Hospitality & Tourism careers
Roles in Hospitality & Tourism: what they pay, where they're heading and how to get in.
Amusement Centre Manager
Amusement centre managers run the day-to-day operation of arcades, indoor play centres and family entertainment venues, keeping the games working, the staff rostered and the customers safe.
Bakery Assistant
Bakery assistants prepare, bake and finish bread, cakes and pastries, then keep the shelves stocked and the counter moving.
Bar Useful
Bar usefuls keep a bar stocked, cleaned and supplied so bartenders can stay on the service side of the counter.
Barista
Baristas make the espresso and milk drinks a cafe sells, working the machine and serving customers from the same counter.
Bartender
Bartenders make and serve drinks behind the bar in pubs, clubs, restaurants and hotels, keeping orders moving through the busiest part of a shift.
Bed and Breakfast Operator
Bed and breakfast operators run small accommodation businesses, usually from their own home, and look after guests from the first booking enquiry through to breakfast.
Betting Agency Manager
A betting agency manager runs a wagering outlet, supervising the counter staff and making sure every bet is taken, paid and recorded within the rules.
Betting Clerk
Betting clerks take and pay out wagers on racing and sport, keeping every transaction accurate under strict gambling rules.
Bookmaker
Bookmakers set the odds on racing and sport, take bets at those prices and carry the risk on whether they win or lose.
Cafe Manager
Cafe managers run the day-to-day trade of a cafe or coffee shop, overseeing the roster, the stock and the service that keeps customers coming back.
Cake Decorator
Cake decorators finish cakes by hand with icing, fondant and piped detail, turning them into centrepieces for weddings, birthdays and events.
Caravan Park Manager
Caravan park managers run the day to day operations of a holiday park, keeping guests, amenities and grounds safe, clean and profitable.
Catering Manager
Catering managers plan and run the food and service for events and venues, working to a client's budget, guest numbers and deadline.
Chef
Chefs plan the menu, cost the dishes and run the kitchen that turns raw ingredients into the food a restaurant, hotel or catering business serves.
Chocolatier
Chocolatiers turn couverture chocolate into filled, moulded and hand-finished confectionery for shops, cafes and gift markets.
Cinema and Theatre Manager
Cinema and theatre managers keep a venue running day to day, from the show schedule and staff roster to box office takings and patron safety.
Club Manager
Club managers run licensed club venues, looking after the bar, bistro, gaming room and function spaces while keeping the business licensed and profitable.
Cook
Cooks turn raw ingredients into the dishes a kitchen sends out, working to recipes, food safety rules and the pace of service.
Croupier
Croupiers run the table games on a casino floor, dealing cards, spinning the wheel and paying winning bets while keeping the game fair.
Event Coordinator
Event coordinators turn a client's brief for a conference, wedding or corporate function into a working plan, then manage the vendors, timings and logistics that make the day happen.
Fast Food Cook
Fast food cooks prepare and cook the set menu items at a takeaway or quick service outlet, keeping orders moving through the lunch and dinner rush.
Flight Attendant
Flight attendants look after passenger safety and comfort on board an aircraft, from the pre-flight briefing through to handling an emergency at altitude.
Gaming Attendant
Gaming attendants keep the gaming room of a pub, club or casino running, helping patrons use the machines and stepping in when a fault, a dispute or a concern about someone's play comes up.
Hotel Manager
Hotel managers run the day-to-day operations of a property, from the front desk and housekeeping to food, beverage and maintenance, with the profit and loss in their hands.
Hotel Porter
Hotel porters carry guests' luggage and handle the front-of-house jobs that keep arrivals and departures running smoothly.
Hotel Receptionist
Hotel receptionists look after guests from the moment they arrive, handling check-ins, bookings and whatever comes up during a stay.
Hotel Service Manager
Hotel service managers run the guest-facing side of a hotel, keeping the front desk, housekeeping and food and beverage teams working to the same standard.
Housekeeper
Housekeepers clean and reset rooms and shared areas in hotels, hospitals, aged care homes and private houses, working through a set list each shift.
Kitchen Hand
A kitchen hand keeps a commercial kitchen running by prepping ingredients, washing equipment and resetting the space so the cooks can stay on the pans.
Museum Guide
Museum guides show visitors around exhibitions, explaining what they are looking at and why it matters.
Pastry Chef
Pastry chefs make the desserts, cakes, breads and pastries a kitchen serves, often starting hours before everyone else to have them ready.
Reservations Agent
Reservations agents take and manage bookings for hotels, tours, airlines and travel businesses, keeping availability, rates and guest details straight.
Restaurant Manager
A restaurant manager runs the day-to-day business of a dining venue, from service on the floor to the rosters, stock and budgets behind it.
Retirement Village Manager
Retirement village managers run the day-to-day operations of a village, from the budget and maintenance to the services that help older residents keep living independently.
Sommelier
A sommelier advises diners on wine and matches bottles to their food, drawing on a trained palate and detailed knowledge of the venue's cellar.
Sous Chef
Sous chefs run the kitchen line and stand in for the head chef, keeping service timing, food quality and kitchen costs on track.
Ticket Seller
Box office staff sell seats, passes and bookings for venues, transport and events, taking payment and getting people through the door.
Tour Guide
Tour guides lead visitors through a destination, attraction or heritage site, explaining what they're seeing while keeping the group safe and on schedule.
Travel Agency Manager
Travel agency managers run the day-to-day of a retail or corporate travel business, leading a small team and keeping bookings, supplier deals and margins on track.
Travel Agent
Travel agents research, price and book flights, accommodation and itineraries for clients, then handle the changes when plans shift mid-trip.
Usher
Ushers check entry codes, show patrons to their seats and keep crowds moving safely at cinemas, theatres and stadiums.
Visitor Information Officer
Visitor information officers answer visitors' questions about a destination and book the tours and experiences that follow.
Waiter
Waiters take orders, carry food and drinks to tables and settle the bill, and they are the person a diner deals with most during a meal.
Wedding Planner
Wedding planners plan a couple's ceremony and reception, keeping the budget, the suppliers and the timeline on track so the day runs as planned.