HomeCoursesCertificate III in Funeral Operations
Certificate III in Funeral Operations
This course prepares you to work in a funeral home or mortuary, supporting families through arranging and conducting funerals.
- Course code: SIF30313
Where you can study this course
- Visit provider website → (opens in a new tab)

Tobin Brothers Bayside Funerals
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Last reviewed 17 September 2026.
Is this course right for you?
Entry requirements
N/A
- Providers can set their own conditions, such as a minimum age or a current job in the industry, and practical training may need a workplace placement. Check each provider above.
Entry recommendations
To be prepared for this course, it helps to have:
- an interest in supporting people through grief
- a calm and respectful manner with families
- good communication skills in sensitive conversations
- care and attention when following procedures
What will you learn?
You learn how to talk with people who are grieving, explain the options for burial or cremation, and keep your own composure while doing it. You also cover the practical side: infection control, safe handling, and body preparation carried out under supervision. Most of the role is done with a fair amount of independence, so the training builds judgement about what a family needs and when to bring in a supervisor.
- Supporting grieving clients
- Funeral industry protocols
- Responding to grief and loss
- Infection and contamination control
- Body preparation support
- Funeral and burial arrangements
Units of competency (4 core, 10 elective)
The qualification is made up of 14 units. Everyone completes the 4 core units below, and the remaining 10 are electives chosen from the list on training.gov.au, so they vary by provider. Select a unit to see what it covers.
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Data from training.gov.au and the Australian Bureau of Statistics (CC BY 4.0).