HomeCoursesInformation technologyCertificate III in Information Technology
Certificate III in Information Technology
This qualification is a starting point for paid work in IT support and related fields, and it assumes no prior experience.
- Duration: 4 months to 1 year
- Study mode: Online, on campus and workplace based
- Course code: ICT30120
Where you can study this course
- Visit provider website → (opens in a new tab)
Melbourne Polytechnic
- Campuses
- 13 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
A number of students find the organisation and admin frustrating, and opinions are mixed on the trainers and teaching, while some rate the facilities and campus highly.
- Campuses
- 13 campuses
- Duration
- 4 months to 1 year
- Study mode
- Varies by campus
- Full fee
- $9,220
- Eligible students: subsidised from $1,740, concession $240
What students say
Many students speak well of the facilities and campus, and some rate the trainers and teaching highly, though opinions are mixed on the trainers and teaching and student support, and some found the organisation and admin frustrating.
- Visit provider website → (opens in a new tab)

Victoria University
- Campuses
- 11 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Most students praise the student support, while others find it frustrating. Many rate the facilities and campus well, and some criticise the organisation and admin.
- Visit provider website → (opens in a new tab)
Charles Darwin University
- Campuses
- 12 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Students often praise the facilities and campus, while some value student support and course content. Some found organisation and admin frustrating, and opinions are mixed on trainers and teaching, with communication also a concern.
- Visit provider website → (opens in a new tab)
Swinburne University of Technology
- Campuses
- 8 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Some students praise the facilities and campus, while some criticise organisation and admin for being frustrating, and opinions are mixed on course content. A number also mention student support and teaching positively or negatively.
- Visit provider website → (opens in a new tab)

TAFE Gippsland
- Campuses
- 11 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
- Visit provider website → (opens in a new tab)

RMIT University
- Campuses
- 15 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Students often find organisation and admin frustrating, and opinions are mixed on the trainers and teaching, while some praise the facilities and campus and student support.
- Visit course page → (opens in a new tab)
TAFE Queensland
- Campuses
- 9 campuses
- Duration
- Not stated by provider
- Study mode
- Varies by campus
- Full fee
- $6,625
- Eligible students: subsidised from $3,265, concession $2,150
What students say
Many students rate the facilities and campus highly. Some found course content and organisation and admin frustrating, while opinions are mixed on the trainers and teaching.
Last reviewed 20 September 2026.
Is this course right for you?
Entry requirements
Nil
- Providers can set their own conditions, such as a minimum age or a current job in the industry, and practical training may need a workplace placement. Check each provider above.
Entry recommendations
To be prepared for this course, it helps to have:
- a genuine interest in how technology works
- patience when solving problems step by step
- clear ways of explaining technical things to others
- a willingness to work through problems with a team
What will you learn?
You learn to troubleshoot and maintain the technology a workplace runs on, from desktops and networks to websites and simple programs, and to explain technical problems to the people using them. Alongside the hands-on work you cover the parts of the job that trip new starters up: handling personal information carefully, understanding privacy and copyright rules, and working as part of a support team. It suits school leavers, career changers and people already doing informal IT work who want a recognised qualification behind them.
- IT support and troubleshooting
- Introductory programming
- Networking and systems basics
- Privacy and copyright in IT
- Handling personal information securely
- Advising and helping clients
Units of competency (6 core, 6 elective)
The qualification is made up of 12 units. Everyone completes the 6 core units below, and the remaining 6 are electives chosen from the list on training.gov.au, so they vary by provider. Select a unit to see what it covers.
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Where this fits
Certificate III in Information Technology in information technology: the study that leads into it, the study that follows, and other routes at the same level.
Before
No earlier step listed.
You are looking at
Certificate III in Information Technology
After
Certificate IVCertificate IV in Information TechnologyA next step if you want to write basic code, work through client IT problems and understand cyber security risks, with no prior qualification or experience needed.DiplomaDiploma of Information TechnologyA next step for a specialised technical focus, with skills in leading a small team and areas such as networking, programming, cloud, cyber security, data, web development or systems support.Data from training.gov.au and the Australian Bureau of Statistics (CC BY 4.0).
