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Certificate IV in General Insurance

A Certificate IV in General Insurance suits people working, or hoping to work, in general insurance: handling claims, assessing risk, underwriting policies or looking after customers.

  • Course code: FNS41422

Where you can study this course

Where

  • TasTAFE

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    Campuses
    12 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
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  • Kaplan Professional

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    Campuses
    3 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    Students speak highly of the course content and student support, though many found student support hard to reach and some had trouble with communication and admin, which matters if you want help to be easy to get.

Last reviewed 21 September 2026.

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Is this course right for you?

Entry requirements

Nil

  • Providers can set their own conditions, such as a minimum age or a current job in the industry, and practical training may need a workplace placement. Check each provider above.
  • Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.

Entry recommendations

To be prepared for this course, it helps to have:

  • an interest in how insurance protects people and property
  • a careful approach to checking details and information
  • confidence explaining financial products in plain language
  • an interest in working within professional and regulatory standards

What will you learn?

You learn how to explain financial products clearly, keep your work within the professional and regulatory standards that apply to financial services, and communicate well with clients and colleagues. There are no entry requirements, and the skills fit roles where you work with some independence and make judgements on individual cases.

  • Workplace communication
  • Professional practice in financial services
  • Financial products and services
  • Industry rules and standards

Units of competency (3 core, 9 elective)

The qualification is made up of 12 units. Everyone completes the 3 core units below, and the remaining 9 are electives chosen from the list on training.gov.au, so they vary by provider. Select a unit to see what it covers.

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Data from training.gov.au and the Australian Bureau of Statistics (CC BY 4.0).