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Diploma of Practice Management

This diploma is for people who run, or want to run, a small to medium health practice such as a medical centre, dental surgery or allied health clinic.

Illustration of a person working as practice manager
  • Duration: 2 years
  • Study mode: Online and on campus
  • Course code: HLT57715

Where you can study this course

Where
Study mode
  • Campuses
    Online Campus
    Duration
    2 years
    Study mode
    Online
    Full fee
    Not stated by provider

    What students say

    Many students speak well of the facilities and campus, and some rate the trainers and teaching highly, though opinions are mixed on the trainers and teaching and student support, and some found the organisation and admin frustrating.

  • Campuses
    30 campuses
    Duration
    Not stated by provider
    Study mode
    Varies by campus
    Full fee
    $10,575
    Eligible students: subsidised from $6,855, concession $5,730

    What students say

    Many students rate the facilities and campus highly. Some found course content and organisation and admin frustrating, while opinions are mixed on the trainers and teaching.

  • Campuses
    Victorian Aboriginal Community Controlled Health Organisation Inc.
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked
  • Campuses
    5 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    Most students praise the facilities and campus highly, while some found the organisation and admin frustrating.

  • Campuses
    Not yet checked
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

Last reviewed 20 September 2026.

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Is this course right for you?

Entry requirements

N/A

  • Providers can set their own conditions, such as a minimum age or a current job in the industry, and practical training may need a workplace placement. Check each provider above.

Entry recommendations

To be prepared for this course, it helps to have:

  • an interest in the business side of healthcare
  • comfort with numbers, budgets and billing tasks
  • an interest in legal and ethical obligations
  • patience for managing staff and patients

What will you learn?

You learn the business side of a practice: billing and accounting systems, budgets and financial plans, compliance with legal and ethical obligations, infection control and work health and safety, and how to manage staff and keep patients happy. Medical terminology is covered too, so you can read clinical records and talk to practitioners with confidence. Most of the study is done online or in a classroom, with no work placement required, which makes it practical if you are already working in a practice.

  • Medical terminology
  • Health billing and accounting
  • Budgets and financial planning
  • Legal and ethical compliance
  • Managing staff performance
  • Infection control and safety

Units of competency (10 core, 5 elective)

The qualification is made up of 15 units. Everyone completes the 10 core units below, and the remaining 5 are electives chosen from the list on training.gov.au, so they vary by provider. Select a unit to see what it covers.

  • Loading the details for CHCDIV001

Career pathways

Roles this qualification is a recognised route into, and what else you need.

Data from training.gov.au and the Australian Bureau of Statistics (CC BY 4.0).