Home Injury Management Coordinator Resume template
Injury Management Coordinator resume template
A clean starting structure with example content grounded in what injury management coordinators actually do day to day, not generic filler. Download and replace the bracketed placeholders with your own details.
Which resume format should you use?
Reverse chronological
You have a steady work history. This is the format almost every recruiter and ATS expects by default.
Functional
You're changing fields or have gaps in your employment. Leads with skills rather than a job-by-job timeline.
Combination
You're early career or have worked consistently but for only a few employers. Blends a skills summary with a shorter chronological history.
This template uses the reverse chronological format: the one most injury management coordinators should default to, since most Australian recruiters and ATS software expect it.
Professional summary
Injury management coordinator with experience managing workers' compensation claims from notification through to return-to-work closure. Skilled at coordinating medical assessments, negotiating suitable duties with employers, and keeping claims compliant with state workers' compensation legislation. Comfortable acting as the point of contact between injured workers, treating doctors, employers, and insurers.
Key skills
- Workers' compensation claims administration
- Regulatory compliance and reporting
- Return-to-work planning and suitable duties coordination
- Casework and client support
- Stakeholder liaison (workers, employers, insurers, treating providers)
- Workers Compensation Management System
- Case Tracking Database
- Document Management Software
- Microsoft Office Suite
- Written communication and file documentation
Experience: example bullet points
- Processed and documented workers' compensation claims and injury notifications, maintaining accurate case files in line with regulatory record-keeping requirements
- Coordinated medical assessments and liaised with GPs, specialists, and allied health providers to keep treatment and certificates of capacity on schedule
- Negotiated suitable duties and return-to-work plans with supervisors, reducing time off work for a caseload of injured employees
- Monitored claim status across an active caseload and prepared compliance reports for insurers and regulators ahead of deadlines
- Acted as first point of contact for employees, managers, and insurers on claim entitlements and progress, resolving queries without escalation in most cases
Education
Typically a Bachelor degree in human resources, health science, or business, a Diploma of Personal Injury and Disability Insurance Management or Diploma of Work Health and Safety, or a Certificate III or IV in Personal Injury Management or Business, often combined with insurer-run accreditation in injury management or return-to-work coordination.
Keywords an ATS is likely to scan for
Applicant tracking systems match your resume against terms in the job ad before a person ever sees it. Only include the ones that actually apply to your experience, but if a term below matches something you've done, use the same wording the job ad uses.
- Workers' compensation
- Return to work (RTW) plan
- Suitable duties
- Injury management coordinator
- Claims management
- SIRA (NSW)
- WorkSafe / WorkCover
- icare
- Comcare
- Workers Compensation Act
- Certificate of Capacity
- Case management
- WHS legislation
- Injury notification
- Workplace rehabilitation provider
Getting past ATS screening
- Match the specific skills, certifications and terms used in the job ad, not just your own wording for the same thing.
- Keep formatting simple: no tables, text boxes, columns, headers/footers or graphics. Parsers frequently drop content placed in these.
- Submit as .docx or PDF unless the job ad specifies otherwise.
- Use standard section headings (Experience, Education, Skills) rather than creative alternatives.
- List your core skills and technical competencies in their own section so a keyword scan can find them instantly.
This is a starting point, not a guarantee of interviews. Tailor every bullet point to your own real experience and the specific job ad.