Home Records Officer Resume template
Records Officer resume template
A clean starting structure with example content grounded in what records officers actually do day to day, not generic filler. Download and replace the bracketed placeholders with your own details.
Which resume format should you use?
Reverse chronological
You have a steady work history. This is the format almost every recruiter and ATS expects by default.
Functional
You're changing fields or have gaps in your employment. Leads with skills rather than a job-by-job timeline.
Combination
You're early career or have worked consistently but for only a few employers. Blends a skills summary with a shorter chronological history.
This template uses the reverse chronological format: the one most records officers should default to, since most Australian recruiters and ATS software expect it.
Professional summary
Records Officer who keeps official information accurate, secure and findable. I work across the full records lifecycle: registration, classification, sentencing against disposal authorities, retrieval and archiving, using HPE Content Manager and Objective ECM alongside Microsoft 365 and SharePoint. Known for turning retrieval requests around the same day and for picking up the filing and classification errors that quietly cost a team hours.
Key skills
- Records lifecycle management
- Retention and disposal schedules
- Sentencing and disposal authorities
- Regulatory and privacy compliance
- Access permissions and security
- Process improvement
- HPE Content Manager (TRIM)
- Objective ECM
- Microsoft 365
- SharePoint
- Adobe Acrobat
- Attention to detail
- Customer service
- Stakeholder management
Experience: example bullet points
- Registered and classified incoming and outgoing correspondence in HPE Content Manager, keeping titles and classes consistent so colleagues could search and retrieve files without emailing the records team.
- Sentenced files against the general disposal authority, preparing several hundred boxes for archiving and flagging items due for destruction for the records manager's sign-off.
- Responded to retrieval requests from internal staff and external agencies, turning the majority of straightforward requests around the same day and keeping a clear log of what was released and to whom.
- Audited access permissions in SharePoint and the EDRMS, removing stale accounts and correcting folder level rights so only authorised staff could open sensitive records.
- Trained new starters on naming conventions and file registration, which reduced the number of misfiled documents the team had to correct each week.
Education
Most Records Officers enter with Year 12 and learn the work on the job, often adding a Certificate III or Certificate IV in Recordkeeping and Information Management (or a business administration qualification with records electives). A diploma or advanced diploma in recordkeeping or information management is common for senior and supervisory roles, and short courses in HPE Content Manager or Objective ECM plus RIMPA membership are widely held across the field.
Keywords an ATS is likely to scan for
Applicant tracking systems match your resume against terms in the job ad before a person ever sees it. Only include the ones that actually apply to your experience, but if a term below matches something you've done, use the same wording the job ad uses.
- records management
- EDRMS
- retention and disposal schedule
- sentencing
- general disposal authority
- business classification scheme
- HPE Content Manager (TRIM)
- Objective ECM
- SharePoint
- Microsoft 365
- ISO 15489
- RIMPA
- National Archives of Australia
- state records authority
- Privacy Act 1988
- Australian Privacy Principles
- freedom of information
- records lifecycle
- archiving
- access permissions
Getting past ATS screening
- Match the specific skills, certifications and terms used in the job ad, not just your own wording for the same thing.
- Keep formatting simple: no tables, text boxes, columns, headers/footers or graphics. Parsers frequently drop content placed in these.
- Submit as .docx or PDF unless the job ad specifies otherwise.
- Use standard section headings (Experience, Education, Skills) rather than creative alternatives.
- List your core skills and technical competencies in their own section so a keyword scan can find them instantly.
This is a starting point, not a guarantee of interviews. Tailor every bullet point to your own real experience and the specific job ad.