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Certificate III in Business
This qualification is the起步 step into office and administrative work, covering the everyday skills employers expect from someone in a business support role.
- Duration: 6 months to 1 year
- Study mode: Online, on campus and workplace based
- Course code: BSB30120
Where you can study this course
- Visit provider website → (opens in a new tab)
Melbourne Polytechnic
- Campuses
- 13 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
A number of students find the organisation and admin frustrating, and opinions are mixed on the trainers and teaching, while some rate the facilities and campus highly.
- Campuses
- 65 campuses
- Duration
- 6 months to 1 year
- Study mode
- Varies by campus
- Full fee
- $7,400
- Eligible students: subsidised from $1,320, concession $240
What students say
Many students speak well of the facilities and campus, and some rate the trainers and teaching highly, though opinions are mixed on the trainers and teaching and student support, and some found the organisation and admin frustrating.
- Visit provider website → (opens in a new tab)
Victoria University
- Campuses
- 11 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Most students praise the student support, while others find it frustrating. Many rate the facilities and campus well, and some criticise the organisation and admin.
- Visit provider website → (opens in a new tab)
Stanley College
- Campuses
- 4 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Most students rate the student support highly, while many also praise the trainers and teaching. Opinions are mixed on organisation and admin, and some found communication frustrating.
- Visit provider website → (opens in a new tab)
Charles Darwin University
- Campuses
- 12 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Students often praise the facilities and campus, while some value student support and course content. Some found organisation and admin frustrating, and opinions are mixed on trainers and teaching, with communication also a concern.
- Visit provider website → (opens in a new tab)
Swinburne University of Technology
- Campuses
- 8 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Some students praise the facilities and campus, while some criticise organisation and admin for being frustrating, and opinions are mixed on course content. A number also mention student support and teaching positively or negatively.
- Visit provider website → (opens in a new tab)
Programmed Skilled Workforce
- Campuses
- 35 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Most students criticise the communication and organisation and admin, and some found the student support lacking, so getting clear updates and a well run course matters when choosing where to study.
- Visit provider website → (opens in a new tab)
TAFE Gippsland
- Campuses
- 11 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
Last reviewed 20 September 2026.
Is this course right for you?
Entry requirements
Nil
- Providers can set their own conditions, such as a minimum age or a current job in the industry, and practical training may need a workplace placement. Check each provider above.
Entry recommendations
To be prepared for this course, it helps to have:
- an interest in how offices and businesses run
- a willingness to communicate clearly with colleagues and customers
- a careful approach to routine tasks and deadlines
- comfort with using computers for everyday work
What will you learn?
You learn to communicate clearly at work, work safely, contribute to a team's thinking and handle routine tasks using common business software. It suits school leavers, people returning to work or anyone moving from a hands-on job into an office, and it usually includes time in a real workplace so you can practise what you learn. Most students come out able to step into an administration, reception, customer service or junior team support position.
- Workplace communication
- Team problem solving
- Workplace health and safety
- Inclusive work practices
- Sustainable work habits
- Personal wellbeing at work
Units of competency (6 core, 7 elective)
The qualification is made up of 13 units. Everyone completes the 6 core units below, and the remaining 7 are electives chosen from the list on training.gov.au, so they vary by provider. Select a unit to see what it covers.
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Career pathways
Roles this qualification is a recognised route into, and what else you need.
A recognised route into Administration Officer
Administration Officer
Administration officers keep an office running day to day, handling the correspondence, records and requests that let managers and teams get on with their own work.
Explore this career →- Weekly pay
- $1,120
- Full-time share
- 72%
- Employment size
- 89,000 workers
- Average age
- 42 years
- Average full-time hours
- 37.5 hours
- Gender share
- 78% female
- Future growth
- +2.1%
- Job market
- Not in shortage
An ordinary business-administration training route; job-specific systems and employer requirements vary.
Where this fits
Certificate III in Business in business: the study that leads into it, the study that follows, and other routes at the same level.
Before
No earlier step listed.
You are looking at
Certificate III in Business
After
Certificate IVCertificate IV in BusinessMove up to a Certificate IV to take on more responsibility, including supervising or guiding others, and learn to think through unfamiliar problems rather than follow set procedures.DiplomaDiploma of BusinessThe Diploma of Business prepares you to manage people, money and resources, leading communication in a team and putting together budgets and financial plans.Data from training.gov.au and the Australian Bureau of Statistics (CC BY 4.0).