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HomeCoursesHospitalityCertificate IV in Hospitality

Certificate IV in Hospitality

This certificate suits hospitality staff ready to move into a supervisory role, or people with some industry experience who want to take on more responsibility.

  • Study mode: On campus
  • Course code: SIT40422

Where you can study this course

Where

  • Melbourne Polytechnic

    Visit provider website → (opens in a new tab)
    Campuses
    13 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    A number of students find the organisation and admin frustrating, and opinions are mixed on the trainers and teaching, while some rate the facilities and campus highly.

  • TAFE NSW

    Visit provider website → (opens in a new tab)
    Campuses
    40 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    Many students speak well of the facilities and campus, and some rate the trainers and teaching highly, though opinions are mixed on the trainers and teaching and student support, and some found the organisation and admin frustrating.

  • Charles Darwin University

    Visit provider website → (opens in a new tab)
    Campuses
    12 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    Students often praise the facilities and campus, while some value student support and course content. Some found organisation and admin frustrating, and opinions are mixed on trainers and teaching, with communication also a concern.

  • TAFE SA

    Visit provider website → (opens in a new tab)
    Campuses
    26 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    Students rate the trainers, teaching, facilities and campus highly, though some found the organisation, admin and communication frustrating; opinions are mixed on facilities and campus.

  • Box Hill Institute

    Visit provider website → (opens in a new tab)
    Campuses
    4 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    Students speak highly of the trainers and teaching, with the campus and facilities also well regarded. Many found student support frustrating, along with organisation and communication.

  • North Metropolitan TAFE

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    Campuses
    Joondalup (Kendrew Crescent)
    Duration
    Not stated by provider
    Study mode
    On campus
    Full fee
    Not stated by provider

    What students say

    Opinions are mixed on the trainers and teaching, with some students finding the organisation and admin frustrating and a number unhappy with the course content.

  • TasTAFE

    Visit provider website → (opens in a new tab)
    Campuses
    12 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

  • Central Regional TAFE

    Visit provider website → (opens in a new tab)
    Campuses
    3 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

Last reviewed 20 September 2026.

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Is this course right for you?

Entry requirements

There are no entry requirements for this qualification.

  • Providers can set their own conditions, such as a minimum age or a current job in the industry, and practical training may need a workplace placement. Check each provider above.

Entry recommendations

To be prepared for this course, it helps to have:

  • an interest in leading and supporting a team
  • confidence handling complaints and conflict calmly
  • good communication skills with staff and customers
  • a practical head for budgets and rostering

What will you learn?

You learn how to lead a team through a busy service, build rosters that cover peak periods, coach newer staff, and handle complaints and conflicts when they come up. Working within a budget and keeping costs under control are covered alongside day-to-day work health and safety. It applies to restaurants, hotels, clubs, pubs and cafés, and you can focus your electives on food and beverage, accommodation or gaming.

  • Leading and coaching a team
  • Building rosters
  • Handling customer complaints
  • Managing conflict at work
  • Working to a budget
  • Work health and safety

Units of competency (9 core, 12 elective)

The qualification is made up of 21 units. Everyone completes the 9 core units below, and the remaining 12 are electives chosen from the list on training.gov.au, so they vary by provider. Select a unit to see what it covers.

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Where this fits

Certificate IV in Hospitality in hospitality: the study that leads into it, the study that follows, and other routes at the same level.

Before

Certificate IIICertificate III in HospitalityIf you want to get on the floor first, this one prepares you to serve customers, handle complaints and coach newer staff, with more hands-on learning before you take on supervisory duties.Certificate IICertificate II in HospitalityIf you are starting out with no experience, this one has no entry requirements and teaches the everyday basics of customers, teamwork, safety and hygiene.

You are looking at

Certificate IV

Certificate IV in Hospitality

After

DiplomaDiploma of Hospitality ManagementIf you are ready to run the business rather than the floor, this one goes further into preparing and monitoring budgets, rostering a team and legal obligations.
All hospitality courses →

Data from training.gov.au and the Australian Bureau of Statistics (CC BY 4.0).