Home Cafe Manager Resume template
Cafe Manager resume template
A clean starting structure with example content grounded in what cafe managers actually do day to day, not generic filler. Download and replace the bracketed placeholders with your own details.
Which resume format should you use?
Reverse chronological
You have a steady work history. This is the format almost every recruiter and ATS expects by default.
Functional
You're changing fields or have gaps in your employment. Leads with skills rather than a job-by-job timeline.
Combination
You're early career or have worked consistently but for only a few employers. Blends a skills summary with a shorter chronological history.
This template uses the reverse chronological format: the one most cafe managers should default to, since most Australian recruiters and ATS software expect it.
Professional summary
Cafe Manager with hands-on experience running front-of-house and back-of-house operations in a fast-paced coffee venue. Skilled in rostering, stock control and staff training, with a focus on consistent service and steady margins. Comfortable balancing the floor, the books and the team on a busy shift.
Key skills
- Rostering and venue operations
- Budgeting and forecasting
- Food safety and hygiene (HACCP)
- POS systems (Square, TouchBistro)
- Scheduling software (Deputy, Toast)
- Barista and coffee equipment training
- People leadership
- Customer complaint resolution
Experience: example bullet points
- Built weekly rosters across baristas and front-of-house staff to match trading patterns, keeping labour cost in line with budget during peak and quiet periods.
- Trained new baristas on espresso standards and milk texture, lifting consistency across the coffee menu and reducing complaints about drink quality.
- Managed supplier ordering and stock counts for food and beverage lines, tightening par levels and rotation to cut wastage.
- Reconciled daily takings and ran POS sales reports each week, flagging variances early and keeping cash handling accurate.
- Handled customer complaints at the counter and by phone, resolving most issues on the spot and protecting repeat custom.
Education
No single mandatory qualification: most Cafe Managers work up from barista or front-of-house roles, often holding a Certificate III/IV in Hospitality or a Diploma of Hospitality Management from TAFE or a registered training organisation, alongside a Responsible Service of Alcohol certificate and a Food Safety Supervisor certificate.
Keywords an ATS is likely to scan for
Applicant tracking systems match your resume against terms in the job ad before a person ever sees it. Only include the ones that actually apply to your experience, but if a term below matches something you've done, use the same wording the job ad uses.
- RSA (Responsible Service of Alcohol)
- Food Safety Supervisor certificate
- HACCP
- WHS compliance
- POS reconciliation
- Stocktake
- COGS (cost of goods sold)
- Rostering
- Barista training
- Square POS
- TouchBistro
- Deputy
- Toast
- Customer complaint resolution
- Supplier management
Getting past ATS screening
- Match the specific skills, certifications and terms used in the job ad, not just your own wording for the same thing.
- Keep formatting simple: no tables, text boxes, columns, headers/footers or graphics. Parsers frequently drop content placed in these.
- Submit as .docx or PDF unless the job ad specifies otherwise.
- Use standard section headings (Experience, Education, Skills) rather than creative alternatives.
- List your core skills and technical competencies in their own section so a keyword scan can find them instantly.
This is a starting point, not a guarantee of interviews. Tailor every bullet point to your own real experience and the specific job ad.