Home Flight Attendant Resume template
Flight Attendant resume template
A clean starting structure with example content grounded in what flight attendants actually do day to day, not generic filler. Download and replace the bracketed placeholders with your own details.
Which resume format should you use?
Reverse chronological
You have a steady work history. This is the format almost every recruiter and ATS expects by default.
Functional
You're changing fields or have gaps in your employment. Leads with skills rather than a job-by-job timeline.
Combination
You're early career or have worked consistently but for only a few employers. Blends a skills summary with a shorter chronological history.
This template uses the reverse chronological format: the one most flight attendants should default to, since most Australian recruiters and ATS software expect it.
Professional summary
Flight attendant with a strong safety-first mindset and a genuine ease with people under pressure. Comfortable running pre-flight briefings, managing service in a confined cabin, and staying calm when a flight doesn't go to plan. Focused on regulatory compliance as much as passenger comfort.
Key skills
- Emergency response and first aid
- Pre-flight safety briefings and equipment checks
- Cabin service and galley management
- Emergency oxygen and defibrillator equipment
- PBX aircraft intercom systems
- Safety checklist and compliance documentation
- Customer service under pressure
- Conflict de-escalation
- Attention to detail
Experience: example bullet points
- Delivered pre-flight safety briefings and emergency equipment demonstrations to passengers each flight, maintaining full compliance with CASA safety standards
- Managed meal, beverage and duty-free service across cabin sections during cruise, adjusting pace to turbulence and schedule changes without disrupting service flow
- Responded to passenger medical incidents using first-aid training and onboard equipment, escalating to flight crew and ground medical support where required
- Inspected cabins, galleys and lavatories before and after each flight against safety checklists, identifying and reporting equipment faults ahead of departure
- Liaised with flight crew, ground staff and security personnel on compliance matters and incident reports, keeping documentation accurate and timely
Education
Typical entry is Year 12 completion followed by airline-run cabin crew training covering CASA-mandated safety and emergency procedures, first aid (HLTAID011 or equivalent), and an Aviation Security Identification Card (ASIC); no university degree is required, though some candidates hold a hospitality or tourism qualification.
Keywords an ATS is likely to scan for
Applicant tracking systems match your resume against terms in the job ad before a person ever sees it. Only include the ones that actually apply to your experience, but if a term below matches something you've done, use the same wording the job ad uses.
- CASA compliance
- Cabin crew
- In-flight service
- ASIC (Aviation Security Identification Card)
- RPT (regular public transport) operations
- First aid certificate HLTAID011
- Emergency evacuation procedures
- Crew resource management (CRM)
- Dangerous goods awareness
- RSA (Responsible Service of Alcohol)
Getting past ATS screening
- Match the specific skills, certifications and terms used in the job ad, not just your own wording for the same thing.
- Keep formatting simple: no tables, text boxes, columns, headers/footers or graphics. Parsers frequently drop content placed in these.
- Submit as .docx or PDF unless the job ad specifies otherwise.
- Use standard section headings (Experience, Education, Skills) rather than creative alternatives.
- List your core skills and technical competencies in their own section so a keyword scan can find them instantly.
This is a starting point, not a guarantee of interviews. Tailor every bullet point to your own real experience and the specific job ad.