Home Personal Shopper Resume template
Personal Shopper resume template
A clean starting structure with example content grounded in what personal shoppers actually do day to day, not generic filler. Download and replace the bracketed placeholders with your own details.
Which resume format should you use?
Reverse chronological
You have a steady work history. This is the format almost every recruiter and ATS expects by default.
Functional
You're changing fields or have gaps in your employment. Leads with skills rather than a job-by-job timeline.
Combination
You're early career or have worked consistently but for only a few employers. Blends a skills summary with a shorter chronological history.
This template uses the reverse chronological format: the one most personal shoppers should default to, since most Australian recruiters and ATS software expect it.
Professional summary
Personal shopper with a background in fashion retail and client advisory, focused on translating a client's brief into purchases that fit their body, budget and occasion. Skilled at product research, in-store styling and coordinating delivery across metro and regional addresses. Known for clear written communication and for keeping client records organised so repeat requests are faster to fulfil.
Key skills
- Selling and negotiation
- Merchandising and stock presentation
- Point-of-sale (POS) systems
- Customer relationship management (CRM) software
- E-commerce platforms (Shopify)
- Styling and wardrobe apps
- Google Workspace
- Customer service
- Client relationships and advisory
- Written communication
- Attention to detail
- Digital literacy
- Budget management
- Product research
- Delivery coordination
Experience: example bullet points
- Managed end-to-end shopping requests for busy professionals, cutting their in-store time from a full day to under two hours.
- Negotiated bulk pricing with suppliers on corporate gifting orders of more than 200 items, keeping each order within the client's agreed budget.
- Built a repeat client list by recording preferences and sizes in CRM software, then following up before key seasonal events.
- Presented seasonal wardrobe options in-store, matching fit, occasion and budget to reduce returns and exchanges.
- Coordinated delivery and collection for fragile and oversized goods across metro and regional addresses, resolving courier delays before they reached the client.
- Trained two new retail assistants on POS procedures and client note-taking, improving handover accuracy across the team.
Education
Typical entry is a Certificate III or IV in Retail, a diploma in fashion or retail management, or a bachelor degree in fashion, business or a related field, often combined with retail floor experience.
Keywords an ATS is likely to scan for
Applicant tracking systems match your resume against terms in the job ad before a person ever sees it. Only include the ones that actually apply to your experience, but if a term below matches something you've done, use the same wording the job ad uses.
- Australian Consumer Law
- ACCC
- Fair Work Act
- ABN
- GST
- point-of-sale (POS)
- CRM
- Shopify
- Click and Collect
- Afterpay
- Zip
- Australia Post
- MyPost Business
- National Police Check
- Working with Children Check
- personal styling
- wardrobe consultation
- corporate gifting
- clienteling
- visual merchandising
- Certificate III in Retail
- Certificate IV in Retail Management
Getting past ATS screening
- Match the specific skills, certifications and terms used in the job ad, not just your own wording for the same thing.
- Keep formatting simple: no tables, text boxes, columns, headers/footers or graphics. Parsers frequently drop content placed in these.
- Submit as .docx or PDF unless the job ad specifies otherwise.
- Use standard section headings (Experience, Education, Skills) rather than creative alternatives.
- List your core skills and technical competencies in their own section so a keyword scan can find them instantly.
This is a starting point, not a guarantee of interviews. Tailor every bullet point to your own real experience and the specific job ad.