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HomeCoursesTravel and tourismCertificate III in Tourism

Certificate III in Tourism

This qualification prepares you to work on the front line of tourism, in roles where you look after visitors, answer their questions and help them get what they need from a trip or an attraction.

  • Duration: 6 months to 18 months
  • Study mode: Online, on campus and blended
  • Course code: SIT30125

Where you can study this course

Where
Study mode
  • Campuses
    6 campuses
    Duration
    6 months to 18 months
    Study mode
    Varies by campus
    Full fee
    $7,500
    Eligible students: subsidised from $2,130, concession $240

    What students say

    Many students speak well of the facilities and campus, and some rate the trainers and teaching highly, though opinions are mixed on the trainers and teaching and student support, and some found the organisation and admin frustrating.

  • Campuses
    12 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    Students often praise the facilities and campus, while some value student support and course content. Some found organisation and admin frustrating, and opinions are mixed on trainers and teaching, with communication also a concern.

  • Campuses
    5 campuses
    Duration
    Not stated by provider
    Study mode
    On campus
    Full fee
    $5,415
    Eligible students: subsidised from $3,480, concession $3,060

    What students say

    Many students rate the facilities and campus highly. Some found course content and organisation and admin frustrating, while opinions are mixed on the trainers and teaching.

  • Campuses
    26 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    Students rate the trainers, teaching, facilities and campus highly, though some found the organisation, admin and communication frustrating; opinions are mixed on facilities and campus.

  • Campuses
    Glen Waverley
    Duration
    Not stated by provider
    Study mode
    On campus
    Full fee
    $8,720
    Eligible students: subsidised from $3,703, concession $741

    What students say

    Students have mixed views on the trainers and teaching, and many also mention problems with communication and with organisation and admin.

  • Campuses
    18 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    A number of students praise the student support and campus facilities, while many found the organisation and admin frustrating and some had trouble with the enrolment process. Opinions are mixed on student support.

  • Campuses
    Perth
    Duration
    Not stated by provider
    Study mode
    Varies by campus
    Full fee
    Not stated by provider

    What students say

    Opinions are mixed on the trainers and teaching, with some students finding the organisation and admin frustrating and a number unhappy with the course content.

  • Campuses
    12 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

Last reviewed 20 September 2026.

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Is this course right for you?

Entry requirements

Entry requirements are set by each provider, so check the ones you are considering.

  • Providers can set their own conditions, such as a minimum age or a current job in the industry, and practical training may need a workplace placement. Check each provider above.

Entry recommendations

To be prepared for this course, it helps to have:

  • an interest in helping visitors enjoy their trips
  • good communication skills
  • respect for people from different cultures
  • a careful approach to safety

What will you learn?

You learn where to find reliable information about destinations, products and travel options, how to serve customers well, and how to work respectfully with people from different cultures. Safe work practices are covered too, since much of this work happens around the public, in the field or behind a desk at a visitor centre, tour operation, resort or heritage site. It suits people who want practical skills they can use across many employers rather than training for one narrow job.

  • Tourism industry knowledge
  • Finding travel information
  • Customer service
  • Working with diverse cultures
  • Tourism sales and bookings
  • Safe work practices

Units of competency (4 core, 11 elective)

The qualification is made up of 15 units. Everyone completes the 4 core units below, and the remaining 11 are electives chosen from the list on training.gov.au, so they vary by provider. Select a unit to see what it covers.

  • Loading the details for SITTIND003

Where this fits

Certificate III in Tourism in travel and tourism: the study that leads into it, the study that follows, and other routes at the same level.

Data from training.gov.au and the Australian Bureau of Statistics (CC BY 4.0).